Privacy Policy
Last Updated: January 2026
Introduction
Normado (Pty) Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website normado.com. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as newsletter subscriptions. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Site.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customised experience. Specifically, we may use information collected about you via the Site to:
- Send you educational newsletters and content
- Respond to your enquiries and support needs
- Monitor and analyse usage and trends to improve your experience
- Notify you of updates to the Site
- Compile anonymous statistical data and analysis for use internally
- Prevent fraudulent transactions and monitor against theft
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information is needed to respond to legal process or to investigate illegal activity
- Third-Party Service Providers: We may share your information with third parties that perform services for us, including data analysis, email delivery, and hosting services
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, or sale of all or a portion of our assets
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.
Your Rights Under POPIA
Under the Protection of Personal Information Act (POPIA) of South Africa, you have the right to:
- Request access to your personal information
- Request correction of your personal information
- Request deletion of your personal information
- Object to processing of your personal information
- Request restriction of processing your personal information
- Lodge a complaint with the Information Regulator
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: